ActionCCs Practical Act! Premier Trainers know
that it takes more than 'product knowledge' to make a trainer.
Success in the training proces depends on critical end user
buy in. User adoption is key to the success of your sales
automation project. |
Our training programs help close the skill set gap leaving your end
users with what they need to know to meet your business demands.
We take the mystery out of ACT!
Is ACT! Easy to Use?
ACT! was designed by Sales people for Sales people. Any feature of ACT! is easy to use and accessible.
ACT! is also a very powerful product with a broad range of features. Practical ACT! Premier Trainers are familiar
with the full range of these features. We offer many pointers on how to make this rich feature set work together
as a complete system. At ActionCCs we focus on three broad areas designed to turn your Contacts into relationships and your relationships into results
- Become acquainted with the basics of working with ACT! in your day to day business
- Integrating ACT! into your marketing and business processes
- Customizing and administering ACT!
Advantages of Online Training with a Live Instructor
Online training is the most efficient way of delivering quality, customized training at a reasonable
cost. ActionCCs Practical Act! online training is customer centric with each course focused only on a single customers
requirements at any given session. Training times can be flexible and session length held to increments of
one to three hours depending on the customers needs. Training is conducted using state of the art technology from
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The Practical Act! Curriculum - online or onsite
ACT! Everyday Training
BACK TO TOP
ACT! Advanced Training -You Decide
Working With Opportunities
Closing the deal
Opportunity List View
Opportunity Reports and Graphs
Working with Synchronization
Customizing the Database
- Adding Fields
- Customizing Fields
- Managing Drop Down Lists
- Field Security
- Defining and Modifying Layouts
- Adding New Fields
- Layout Tabs
- Field Entry Order
Customized Document Templates
- Creating a Custom Templates
- Envelopes and Mailing Labels
- Formatting E-mail Templates
- Sending E-mail to Multiple Addresses
- Building a Repoprt Template
- Report Objects
- Report Filters
- Using Scripts in Your Reports
- Creating New Databases
- Managing Users
- Managing the Database
Practical ACT! On Site Clip Board Training
This is an increasingly popular method of training for a staff of any size.
Your staff remains at their workstations. An ActionCCs Practical Act! Premier Trainer roams your facility helping each individual
in their own working environment answering specific questions about their personal day to day use of ACT!.
We keep track of questions and issues that are brought up and provide an end of session summary.
?68% of IT executives said training of users would improve information access?
Business Week Survey
"Free advice costs nothing and its worth the price ..."
Tech Support - $40 / 15 min
Training - $149 / hr
Customization - $149 / hr
Installation - $149 / hr
Programming - $1200 / day
Onsite(1) - $169 / hr. plus $1 / mile with a 2 Hr. Minimum.
All primary work performed online by ACT! Certified Professionals
or ACT! Premier Trainers except as indicated.
(1) We work with ACC's across the country and will try to
find one nearby with the skills your project requires. Certain Metropolitan rates may be higher.
Get A Quote|
"I like the flexibility (of ACT!), and find it
especially helpful when talking to customers having all the information regarding their account easily accessible.
I cannot say enough about ACT!. I have recommended it to many of my friends and business acquaintances."
ACT! user since 2005
Reasons to Upgrade
Version Comparison (pdf)
ACT! Success Stories
ACT! by Sage Premium
Enables individuals and teams to instantly access key contact and customer information,
manage and prioritize activities, track all contact-related communications, and grow productive business
relationships. For nearly 20 years ACT! has been the world's leading contact and customer relationship
management solution for business of all sizes. Choose from one of five ACT! solutions, each designed
to help users make contact, build relationships and get results.